We offer complete support for all our partners and are available to you constantly at all our representative offices. If you have a question for us or you would like some more information, contact us and we will be glad to help you.

Our goal is customer satisfaction, we work hard to ensure our products are fully supported. This includes telephone, email and web based technical support.


Please send your questions to the appropriate E-mail address or fill the appropriate Web form:

Uccsoft Software Inc.

General information:


Technical support:

Web master:


+86 28-8590 - 7299 (8:00am - 8:00pm.)


+86 28-8590 - 7299

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Our reply to you will be sent to the email address you provide.

Feel free to contact us and choose the address below that better corresponds to your inquiry. We'll be glad to hear from you and assist you. We strive to respond within 1-2 business days.

Sales: If you have a question regarding our product purchase. please email:

Support: First, please read the Frequently Asked Questions page, as this may already answer the question that you have.

Second, Our Samples & Solutions page contains examples which demonstrate the basics as well as some advanced techniques for obtaining your desired results.

We are always there to help you about our products. For any technical questions or enquiries, please email:

General Enquiries: For general questions about our products or support. please email:

Comments and Suggestions: We are eager to hear your comments and suggestions about our products and ways improve them to better full fill your needs, please drop few lines to:

In your email, please include your license number, name, telephone number, best time to reach you, the software version you are using (found on the Help / About dialog), a description of your problem or question, and a description of your computer and operating system.

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